MacBook pro reinicia sozinho

filipefsilva · 28 de Outubro de 2014

Já por várias vezes quando abro o mac ao início do dia noto que reiniciou desde a última utilização. O relatório que envia é o seguinte:

Alguém me dá alguma dica para isto não acontecer?

Anonymous UUID: F2E63582-AA63-522D-74E0-F8FD798CABA0

Mon Oct 27 22:17:15 2014
panic(cpu 0 caller 0xffffff800d4dc43e): Kernel trap at 0xffffff800d4a87e3, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000fb55000, CR4: 0x00000000001606e0
RAX: 0x0000000000000080, RBX: 0x0000000000000000, RCX: 0xffffff800dad0320, RDX: 0xffffff800dad01c0
RSP: 0xffffff81f9dbbc70, RBP: 0xffffff81f9dbbd80, RSI: 0xffffff801b569fa0, RDI: 0xffffff800dad01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800d42fe40
R12: 0xffffff800dad06e0, R13: 0x00000000003083a2, R14: 0x0000000000000001, R15: 0x000000000000003c
RFL: 0x0000000000010202, RIP: 0xffffff800d4a87e3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81f9dbb900 : 0xffffff800d422f79
0xffffff81f9dbb980 : 0xffffff800d4dc43e
0xffffff81f9dbbb50 : 0xffffff800d4f3976
0xffffff81f9dbbb70 : 0xffffff800d4a87e3
0xffffff81f9dbbd80 : 0xffffff800d881530
0xffffff81f9dbbef0 : 0xffffff800d8e246f
0xffffff81f9dbbf00 : 0xffffff800d89bafc
0xffffff81f9dbbf20 : 0xffffff800d44a20a
0xffffff81f9dbbfb0 : 0xffffff800d4d7607

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13F34

Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000000d200000
Kernel text base: 0xffffff800d400000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System uptime in nanoseconds: 41380576635125
last loaded kext at 25382869143818: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8f504000, size 65536)
last unloaded kext at 25514820267788: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8f4f9000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.4.11
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2 GHz, 16 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

pox · 31 de Outubro de 2014

Também já levei com um kernel panic depois de abrir a tampa num MBP 15" Retina Mid 2014:

Anonymous UUID: 80D8B48B-BFE8-6763-4DFD-341F60B74AAC

Thu Oct 30 15:07:43 2014

*** Panic Report ***
panic(cpu 4 caller 0xffffff800e1c4594): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.1.97/bsd/kern/kern_exit.c:361
Backtrace (CPU 4), Frame : Return Address
0xffffff81f81cbe50 : 0xffffff800dd3a811
0xffffff81f81cbed0 : 0xffffff800e1c4594
0xffffff81f81cbf40 : 0xffffff800e1c425c
0xffffff81f81cbf50 : 0xffffff800e24dcb2
0xffffff81f81cbfb0 : 0xffffff800de3ac46

BSD process name corresponding to current thread: launchd

Mac OS version:
14A389

Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000da00000
Kernel text base: 0xffffff800dc00000
__HIB text base: 0xffffff800db00000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System uptime in nanoseconds: 43290452625654
last loaded kext at 42304352758025: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f903ba000, size 69632)
last unloaded kext at 42531907904578: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f903ba000, size 61440)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleCameraInterface 5.23.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,2, BootROM MBP112.0138.B11, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

filipefsilva · 31 de Outubro de 2014

e o que fizeste para não voltar a acontecer?

pox · 31 de Outubro de 2014

Não fiz nada, normalmente os kernel panic são falhas de hardware ou drivers.

Para já, foi o primeiro que tive neste portátil, mas se começarem a ser frequentes vou ter que o levar à assistência.

filipefsilva · 31 de Outubro de 2014

ok... aconselhas alguém que faça assistência sem ser as tradicionais clinicas PC?
é a primeira vez que tenho algo apple...

pox · 31 de Outubro de 2014

Sou do Porto e costumo ir à Oficina dos Neurónios.

MacBook pro reinicia sozinho

filipefsilva

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