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Ajuda

Discussão em 'Dúvidas e Suporte—Internet, Redes, Segurança' iniciada por babuska, 20 de Abril de 2008. (Respostas: 2; Visualizações: 587)

  1. Olá a todos!
    Estou com um problema de segurança no meu pc e não sei como resolvê-lo. Percebo muito pouco de computadores.:(
    No entanto, fiz um scan com o hijackthis que segue a baixo, espero que alguém me possa dizer alguma coisa a partir dele.
    Costumava usar o Norton (2004 Professional), mas agora tenho o AVG, que neste caso não está a conseguir dar conta do recado.
    Geralmente uso o Firefox para navegar na net, mas o computador é partilhado e bem.. não posso garantir que todos o façam.
    Algumas actualizações do Windows não conseguem ser feitas.
    Tenho evitado utilizar o pc e ligá-lo à net.
    Muitas vezes não consigo fazer restauração do sistema.


    Logfile of HijackThis v1.99.1
    Scan saved at 2:55:20, on 20-04-2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Programas\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
    C:\Programas\Diskeeper\DkService.exe
    C:\Programas\Ficheiros comuns\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Programas\Norton AntiVirus\navapsvc.exe
    C:\Programas\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Programas\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
    C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\sstray.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Programas\QuickTime\qttask.exe
    C:\Programas\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
    C:\Programas\Java\jre1.6.0_05\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programas\Macrogaming\SweetIM\SweetIM.exe
    C:\Programas\Messenger\msmsgs.exe
    C:\Programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\SymWSCNo.exe
    C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Programas\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\Programas\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
    C:\Programas\OpenOffice.org 2.2\program\soffice.exe
    C:\Programas\OpenOffice.org 2.2\program\soffice.BIN
    C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Programas\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Documents and Settings\MARIANA\Ambiente de trabalho\hijackthis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blackle.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programas\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programas\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programas\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\comctl64.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programas\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programas\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Programas\Diskeeper\DkIcon.exe"
    O4 - HKLM\..\Run: [IW_ControlCenter] C:\Programas\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [VOBID] C:\Programas\Pinnacle\InstantCDDVD\\InstantDrive\InstantDrive.exe /remount
    O4 - HKLM\..\Run: [Windows Defender] "C:\Programas\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programas\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SweetIM] C:\Programas\Macrogaming\SweetIM\SweetIM.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - Startup: OpenOffice.org 2.2.lnk = C:\Programas\OpenOffice.org 2.2\program\quickstart.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Picture Package Menu.lnk = ?
    O4 - Global Startup: Picture Package VCD Maker.lnk = ?
    O4 - Global Startup: Verificador de Calendário Ulead Photo Express.lnk = C:\Programas\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1149025494046
    O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/default/mjolauncher.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
    O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.filelodge.com/ImageUploader3.cab
    O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/DigWXMSN.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab55579.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Programas\Diskeeper\DkService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Programas\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Programas\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Programas\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Programador do LiveUpdate automático - Symantec Corporation - C:\Programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Programas\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHEI~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\SymWSC.exe


    Cumprimentos a todos,
    Obrigado
     
  2. rustyballzz

    rustyballzz Power Member

    mete o log aqui
    mas aconcelho-te a removeres um dos anti-virus e usa o ccleaner para limpar o resgisto.
    podes tb usar o msconfig no iniciar / executar / separador arranque e desligar todos os programas que nao precises, tipo quick time , hp , sony , java.....por ai a fora. eles tornam-te o pc super lento ao iniciar.

    cumpz.
     
    Última edição: 20 de Abril de 2008
  3. obrigado, vou experimentar

    Apareceram alguns críticos:

    O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)

    O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\comctl64.dll - Must be fixed! browserhelpere******.dll (* = random digit), Ms****.dll (* = random char), Tagger~*.dll - ClientMan, http://www.doxdesk.com/parasite/ClientMa n.html

    Vou ver se resolvo isto, obrigada pela ajuda.
     
    Última edição pelo moderador: 20 de Abril de 2008

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