Problema Avira parou

[1000Miles]

Fiz download de um ficheiro infectado com com malware, o avira detectou-o e apagou-o, mas acho que ele ainda anda no meu sistema pois o avira deixou de funcionar...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:39:05, on 27-06-2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\João\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Windows\system32\conhost.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/ig?hl=pt-PT
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: PimpFish Toolbar Opcode Handler - {29C88E20-4234-41B9-A9DB-982958C95FB1} - C:\Program Files\PimpFish\PimpFish.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: PimpFish FloatBar - {75B1A646-CDCE-4C06-B52F-84F4463B4FC8} - C:\Program Files\PimpFish\FloatBar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: NitroPDFBHO Class - {CF070CB8-F02F-4af4-A7B7-8D45CAD4BB54} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: PimpFish - {D593DE91-7B41-45C2-830E-E9A99AB142AA} - C:\Program Files\PimpFish\PimpFish.dll
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\João\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: PimpFish Grab movies on this page - res://C:\Program Files\PimpFish\PimpFish.dll/GRABPAGEMOVIES.HTM
O8 - Extra context menu item: PimpFish Grab pictures on this page - res://C:\Program Files\PimpFish\PimpFish.dll/GRABPAGEPICS.HTM
O8 - Extra context menu item: PimpFish Grab pictures this page links to - res://C:\Program Files\PimpFish\PimpFish.dll/GRABPAGELINKS.HTM
O8 - Extra context menu item: PimpFish Grab Target File - res://C:\Program Files\PimpFish\PimpFish.dll/GRABLINK.HTM
O8 - Extra context menu item: PimpFish Grab This Picture - res://C:\Program Files\PimpFish\PimpFish.dll/GRABPIC.HTM
O8 - Extra context menu item: Save Page As PDF ... - file://C:\Program Files\Nitro PDF\PDF Download\nitroweb.htm
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: PDF Download - {F1C0FD6C-A6A0-49a7-A932-71A56461867F} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll (HKCU)
O13 - Gopher Prefix:
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://tky09.celartem.com/en/download/data/djvu_autoinstall/DjVuControl_en_US.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Serviço Google Update (gupdate1c9e60d6c1d9451) (gupdate1c9e60d6c1d9451) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: Zwangi Service - Unknown owner - C:\ProgramData\Zwangi\zwangi113.exe
--
End of file - 8003 bytes

 

[crmh.]

Esperimente o Malwarebytes Anti-malware.

 

[1000Miles]

ja verifiquei o pc todo com o malwarebytes e não encontrou nada, mas o avira continua sem funcionar...

 

[Lloyd]

Já correste o Avira em modo de segurança?

 

[Blue Zee]

Fiz download de um ficheiro infectado com com malware, o avira detectou-o e apagou-o, mas acho que ele ainda anda no meu sistema pois o avira deixou de funcionar...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:39:05, on 27-06-2009
...

A solução está aqui em Inglês:
http://discussions.virtualdr.com/showpost.php?p=1287479&postcount=4

Com a seguinte alteração final:

Open Windows Explorer, and delete:
- Zwangi folder from C:\ProgramData\

Teste e comente.

A pasta C:\ProgramData\ tem mais algum conteúdo?

Zee

 

[1000Miles]

o avira continua a não abrir.
a pasta ProgramData ainda tem estes ficheiros

 

[Blue Zee]

Faça agora esta manutenção e comente o resultado final.

Zee

 

[crmh.]

Então tente instalar de novo o Avira. O malware pode ter alterado qualquer coisa no Avira e só depois é que ele actuou. Caso não consiga desinstalar, use o Revo Uninstaller.

 

[1000Miles]

Ao arrancar o SUPERAntiSpyware aparece-me um BSoD e um som insuportável.

 

[Blue Zee]

Ao arrancar o SUPERAntiSpyware aparece-me um BSoD e um som insuportável.

Provavelmente ainda não é compatível com o Windows 7.

Sei que o Malwarebytes Anti-Malware funciona.

Instale, actualize e faça um scan total.

Comente o resultado final.

Zee

 

[1000Miles]

Reinstalei o avira mas agora não o consigo activar...

PS: Já fiz um scan total com o malwarebytes e não detectou nada.

 

[crmh.]

Simplesmente desinstale-o.

 

[Blue Zee]

Reinstalei o avira mas agora não o consigo activar...

PS: Já fiz um scan total com o malwarebytes e não detectou nada.

Desinstale usando o Avira AntiVir Removal Tool disponível aqui:
http://www.avira.com/en/support/support_downloads.html

Use ainda o Avira AntiVir RegistryCleaner que também está na mesma página para limpar o registo.

No final reinicie o sistema e reinstale o Avira.

Resultou?