Memória Corsair Pulls Dominator GT Line from the Market

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Corsair Pulls Dominator GT Line from the Market
I'm afraid I have to serve some bad news for owners of the expensive Corsair Dominator GT memories. Corsair today informed the community that they will temporarily stop selling top of the line Dominator GT DDR3 modules due to an issue with the Elpida chips used in them. The DDR3-2000 CAS 7 Elpida chips also called "Hyper" RAMs are likely to fail for an yet unknown reason. Corsair says the fail ratio is very small, but unacceptable to them so they are pulling all affected models from the market until the problem is solved. Corsair will continue to support owners of the already sold modules.

We have seen a number of reports across various forums about failures of modules (from Corsair as well as from other memory manufacturers) built with Elpida "Hyper" RAMs. Through lab testing, we have now been able to reproduce similar failures. We are continuing to test to determine the cause of these failures. Note that although a relatively small percentage of "Hyper" ICs appear to be affected, the rate of failure is not acceptable to Corsair or to our customers. Due to these failures, we will no longer sell Hyper-based modules until the issue can be resolved. We have also have asked our retailers to return any modules they currently have on their shelves. Products impacted include TW3X4G1600C6GTF, TR3X6G1866C7GTF, TR3X6G2000C8GTF, TR3X3G2000C7GTF, and TR3X6G2000C7GTF. We are working on enhancing our manufacturing and testing process to be able to offer these parts again as soon as possible. We continue to stand behind these modules 100% with our standard warranty, which can be found here.
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(http://www.techpowerup.com/98735/Corsair_Pulls_Dominator_GT_Line_from_the_Market.html)
 
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Slas disse:
Bem, que mau!
Só vem estragar a reputação da corsair, apesar de parte da culpa não ser da empresa.
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Muito pelo contrário, isto só vem é aumentar a reputação da Corsair. Os kits de memória com estes chips Elpida Hyper têm dado imensos problemas e de todas as marcas que os vendem, a Corsair foi, até ao momento, a primeira e a única a reconhecer que as memórias com estes chips têm problemas graves a nível de fiabilidade e ao retirar os kits Corsair com estes chips (mantendo na mesma a garantia das memórias para todos os clientes que as compraram) só prova que é realmente uma marca que se preocupa a sério com os produtos que vende.
 
RSC disse:
Muito pelo contrário, isto só vem é aumentar a reputação da Corsair. Os kits de memória com estes chips Elpida Hyper têm dado imensos problemas e de todas as marcas que os vendem, a Corsair foi, até ao momento, a primeira e a única a reconhecer que as memórias com estes chips têm problemas graves a nível de fiabilidade e ao retirar os kits Corsair com estes chips (mantendo na mesma a garantia das memórias para todos os clientes que as compraram) só prova que é realmente uma marca que se preocupa a sério com os produtos que vende.
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:x2:

Concordo plenamente, só é pena outros não fazerem o mesmo (<-charutada á Nvidia).
 
Eu fui prova real disso tive 2 kits de dominator gt 1866mhz 7-8-7-20!

O 1º kit um dos dimms morreu, 2º kit um dos dimms ou mais não tenho a certeza começo a degradar se muito.. não conseguia estabilidade a cima de 1066mhz em triple channel...

Ao fim do segundo kit e e farto de loja casa stress... acabei por escolher umas gskill trident e tudo estabilizou ;)

Mas reconheço corsair deu a cara, outras marcas com elpida também tiveram problemas e até agora nada.
 
Além de lindas eram boas em performance as melhores que me passaram pelas mãos com timmings apertados, mas estabilidade também conta e acho perferivel perder um pouco de performance a estabilidade...

Acho que fizeram bem em retira-las, só posso dizer grande corsair ;)
 
A fatia de leão das memórias 1866MHz CL7/CL8 e 2000MHz CL7/CL8 têm chips Elpida Hyper. Corsair, OCZ, Kingston...
 
OCZ Technology Also Halts Sales of Elpida Hyper DRAMs

Following earlier reports of failing memory modules with Elpida Hyper chips, first Corsair and now OCZ Technology is stopping sales of Elpida Hyper DRAMs. Although OCZ claims it has not yet seen extended failures in its Elpida Hyper equipped memory modules, because an earlier batches were used, it is also pulling out the presumably affected memory modules and memory kits. This is OCZ's official statement:In regards to the potential issues relating to Elpida Hyper IC's, OCZ has not yet seen extended failures in the field, and the Elipda Hyper IC's we have used came from earlier batches so we do not yet know if this is the reason why we are not seeing field issues but as a proactive measure based on the latest information from media reviewers like AnandTech we have officially held the use of any Elpida Hyper IC's at this time. Any customers that are seeing issues are encouraged to contact us and we will absolutely take care of all customers with a no questions asked refund or exchange for another OCZ product of equal value, whichever the customer prefers. We want to make sure that our customers have peace of mind and the confidence that we will take care of any and all issues related to modules that utilize Elpida Hyper chips.
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(http://www.techpowerup.com/98934/OCZ_Technology_Also_Halts_Sales_of_Elpida_Hyper_DRAMs.html)
 
RSC disse:
Muito pelo contrário, isto só vem é aumentar a reputação da Corsair. Os kits de memória com estes chips Elpida Hyper têm dado imensos problemas e de todas as marcas que os vendem, a Corsair foi, até ao momento, a primeira e a única a reconhecer que as memórias com estes chips têm problemas graves a nível de fiabilidade e ao retirar os kits Corsair com estes chips (mantendo na mesma a garantia das memórias para todos os clientes que as compraram) só prova que é realmente uma marca que se preocupa a sério com os produtos que vende.
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Exactamente já vi muitos a dizer que o corsair H-50(WC de circuito fechado) não presta porque é só um radiador de 120 e no entanto é melhor que um air cooling de topo, eu mesmo fiz o teste porque tive os 2. e houve users a dizer isso não presta e outros users diziam a corsair não manda "maravilha" para o mercado. e quando algo corre mal tal como estas memórias eles reconheçem logo.. Gostei da atitude para mim (fontes,Ram) é corsair em fialbilidade e durabilidade.
 
Sei de um caso de um colega que com umas OCZ BLADE 2000 7-8-7, que se as memorias trabalharam 3 horas foi muito com menos de 1,65 e sempre com a 2000MHZ ou menos e os dimms começaram a morrer ora um ora dois e depois rma.

Agora só falta a Kingston e a Mushkin, continuo sem perceber muito bem como é que isto é possivel as memorias morrerem tao facilmente.
 
Aqui á uns tempos, só se conseguia +2.000 com cl9, e e....
Quase de um dia para o outro, começaram a aparecer estes kits maravilhosos que fazem +2.200 cl7. Ou eram efectivamente memorias muito bem feitas e um bom salto na tecnologia delas ou então eles saltaram uns passos no seu desenvolvimento... Alem disso, 2000 não é velocidade oficial da plataforma 1366, o que pode atestar de alguma instabilidade em correr durante muito tempo a essa velocidade. Aguardemos, mas para mim, neste momento, o sweet spot do i7 continua a ser 1600/1700 cl7.
 
RSC disse:
Muito pelo contrário, isto só vem é aumentar a reputação da Corsair. Os kits de memória com estes chips Elpida Hyper têm dado imensos problemas e de todas as marcas que os vendem, a Corsair foi, até ao momento, a primeira e a única a reconhecer que as memórias com estes chips têm problemas graves a nível de fiabilidade e ao retirar os kits Corsair com estes chips (mantendo na mesma a garantia das memórias para todos os clientes que as compraram) só prova que é realmente uma marca que se preocupa a sério com os produtos que vende.
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Exacto, eu sempre disse e acho que só podemos ver se uma marca é realmente boa e fiável quando há problemas.

As marcas boas e fiáveis assumem os problemas, porque problemas há sempre por muita qualidade que um produto tenha, isso dá uma confiança extrema ao consumidor pois sabe que se o que comprou falhar a marca está do lado dele.
 
TECHNICAL RAPPORT

HEXUS brought you the news, earlier in the week, that high-end component maker Corsair was pulling some performance DDR3 modules due to an unacceptable failure rate in their Elpida Hyper ICs.
We subsequently discovered that a couple of Corsair's new PSUs have had their listed 80Plus energy efficiency rating changed from Gold to Silver.
So we thought it was time to get to the bottom of things and fired over a few questions to Corsair's vice president of marketing, Jim Carlton.

[HEXUS] Corsair has had a few ‘interesting' developments in the last few weeks. We've seen you announce a hold on the Dominator GT and your two new PSUs mysteriously switched from 80Plus Gold to 80Plus Silver. What's going on? Inquiring minds want to know! Let's start with the Dominator GT.
[Jim] Okay, but please be gentle. I've only had one cup of coffee this morning.

[HEXUS] So why did the Elpida issue initially go undetected?
[Jim] First, I'd like to make sure that we clarify exactly what's behind the production hold on the Dominator GT. This is not a general Elpida problem-they make a lot of quality memory ICs. What we've seen is a higher-than-expected field failure rate with our Elpida Hyper-based Dominator GT modules. This is something the enthusiast community started to see a while ago, but we weren't sure at first if it wasn't just related to the fact that most of them were pushing them as hard as possible, upping voltages and clock dividers, pouring liquid nitrogen or liquid helium on them and so on.
Even though our modules have been shipping for a few months, the types of failures and the relatively low levels statistically speaking have meant that we could only recently properly characterize the failure rate. Because modules using Elpida Hyper ICs were found to have unacceptably high failure rates, we decided to take a pretty unusual step and put production of these parts on hold until we could find a solution.
We're working closely with Elpida engineers to isolate and correct the problem so we can get back into production as soon as possible.



ALTERNATIVES TO ELPIDA

[HEXUS] What actions has Elpida taken so far and what do you want it to do?
[Jim] That's probably a question best answered by Elpida. Our engineering team is working with them to fully characterize the problem and find a solution. The specifics of what they are doing are way beyond a marketing guy to understand or describe!
I do know that they've correlated the failures and it appears at this time to be isolated to a few lots of early production ICs. We'll know more soon, I'm sure.

[HEXUS] Is it possible to make this a Dominator GT without IC's provided by Elpida?
[Jim] As far at the Dominator GT 2000C7 triple kits go, Elpida Hyper is currently the only IC that can achieve that level of performance on the Corei7 platform. We will put these back into production as soon as we can.
We have also been working with other high-speed memory ICs from Elpida and other chip manufacturers and I'll let you in on a secret: we'll be announcing new additions to the Dominator GT family in the next few days. These are modules we've been working on for other platforms and speed grades. So the short answer is yes, we can make Dominator GTs from ICs other than Elpida Hyper.

[HEXUS] How long do you think it will take for this issue to be resolved?
[Jim] I've asked this question of people far smarter than me and the best I can say is we don't really know yet. We're doing an accelerated lifecycle test with a pretty large sample size right now, and we need to see those results before we can really know the full answer.
Before we start shipping any Hyper-based parts like the 2000C7, we won't ship before we're very comfortable that Elpida has the issue completely isolated and solved at the chip level. That could take just a few weeks or it could take months.
The new Dominator GT modules I alluded to earlier will be shipping in a matter of days, using high-speed ICs other than Elpida Hyper.

[HEXUS] Other Manufacturers build modules based on Elpida IC's - How do you feel this is going to affect them?
[Jim] Are you trying to get me in trouble here [laughs]? I can't really speak for other companies.

We are generally very conservative when it comes to quality. We are very proud-justifiably so, in my opinion-of the quality of our products and we stand behind every module with a lifetime warranty.
We could probably just stick our heads in the sand, keep shipping the current Hyper-based Dominator GT kits, and live with the higher field failures (that, by the way, are affecting everybody as you can see from forum posts and enthusiast blogs all over the web).
But if you think about that from a customer's perspective, that's pretty crappy. Would you like to spend your hard earned money on a product and then be one of the unlucky ones that have an IC fail? Now you've got to contact the manufacturer, get an RMA, and wait for the replacement. In the meantime, your PC is dead, or you end up using some older, slower modules you stripped out of an old build. That's not the best customer experience at all!
We'd rather lose some sales in the short term and save that customer the headaches. If he really wants the best 2000C7 kit, he'll wait until we get these kinks ironed out and pick up a Dominator GT when it's back in production.
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(http://channel.hexus.net/content/item.php?item=19218&page=2)
 
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