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Erro do Explorer.exe

Discussão em 'Dúvidas e Suporte Técnico PC' iniciada por Laroca, 12 de Agosto de 2007. (Respostas: 3; Visualizações: 993)

  1. Boas.

    aparece-me o seguinte erro no meu computador quando funciono com o media player.

    " o Explorer.exe encontrou um problema e vai ser encerrado.Lamentamos qualquer inconveniente que lhe possa causar."

    como posso fazer para resolver isto?

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 13:32:01, on 12-08-2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Programas\AOL\Active Virus Shield\avp.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Programas\HP\HP Software Update\HPWuSchd2.exe
    C:\Programas\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Programas\Java\jre1.6.0_02\bin\jusched.exe
    C:\Programas\CyberLink\PowerDVD\PDVDServ.exe
    C:\Programas\AOL\Active Virus Shield\avp.exe
    C:\Programas\LClock\LClock.exe
    C:\Programas\VisualTooltip\VisualToolTip.exe
    C:\Programas\Styler\Styler.exe
    C:\WINDOWS\system32\svhost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programas\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
    C:\Programas\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\DOCUME~1\Pedro\DEFINI~1\Temp\{E9D0F4A1-2311-41FA-B370-9B0B9BB480EC}\Blaero Start Orb.exe
    C:\Programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Programas\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
    C:\Programas\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Programas\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Programas\ATI Technologies\ATI.ACE\cli.exe
    C:\Programas\ATI Technologies\ATI.ACE\cli.exe
    C:\Programas\Windows Media Player\wmplayer.exe
    C:\Programas\MSN Messenger\usnsvc.exe
    C:\Programas\Mozilla Firefox\firefox.exe
    C:\Programas\Internet Explorer\iexplore.exe
    C:\Programas\Microsoft Office\Office10\WINWORD.EXE
    C:\Documents and Settings\Pedro\Ambiente de trabalho\Atalhos do ambiente de trabalho não utilizados\HiJackThis_v2.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fcporto.pt/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
    O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programas\Ficheiros comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programas\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programas\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\system32\ctef.dll
    O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Programas\Styler\TB\StylerTB.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programas\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Programas\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Programas\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programas\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [HPHUPD08] C:\Programas\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [RemoteControl] C:\Programas\CyberLink\PowerDVD\PDVDServ.exe
    O4 - HKLM\..\Run: [aol] "C:\Programas\AOL\Active Virus Shield\avp.exe"
    O4 - HKLM\..\Run: [LClock] C:\Programas\LClock\LClock.exe
    O4 - HKLM\..\Run: [Vista Sidebar] C:\Programas\Vista Sidebar\sidebar.exe
    O4 - HKLM\..\Run: [VisualTooltip] C:\Programas\VisualTooltip\VisualToolTip.exe
    O4 - HKLM\..\Run: [Blaero Start Orb] C:\Programas\Blaero Start Orb\Blaero Start Orb.exe
    O4 - HKLM\..\Run: [Styler] C:\Programas\Styler\Styler.exe
    O4 - HKLM\..\Run: [SymantecFilterCheck] C:\WINDOWS\system32\svhost.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programas\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Programas\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Programas\XemiComputers\Active Desktop Calendar\ADC.exe
    O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Programas\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [swg] C:\Programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Exetender] C:\Programas\Gestor de Jogos\GPlayer.exe /schedule 300000
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Serviço de rede')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: DSLMON.lnk = C:\Programas\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programas\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Inicialização rápida do HP Image Zone.lnk = C:\Programas\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_02\bin\ssv.dll
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase9602.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164828509250
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{28D9A00E-6D24-4643-8F28-AD426B7FE712}: NameServer = 212.55.154.174
    O17 - HKLM\System\CS1\Services\Tcpip\..\{28D9A00E-6D24-4643-8F28-AD426B7FE712}: NameServer = 212.55.154.174
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHEI~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Programas\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Active Virus Shield (AVP) - AOL - C:\Programas\AOL\Active Virus Shield\avp.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Programas\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 8381 bytes
     
  2. luikki

    luikki Power Member

    embora não me pareça que o "problema" tenha a ver com o wmp... e já que tiveste o cuidado de mostrar o que diz o hjt, volta a corrê-lo, posta a file em www.hijackthis.de, faz "analyse" e marca as caisa antes das linhas que estão assinaladas com X's e com ?'s, com excepcção para as duas últimas.......
    passa a usar o firefox, livra-te do avs e instala um antivírus decente, faz uma limpeza ao registo com o ccleaner e instala, actualiza e activa a ferramenta de imunização do spybot.....
     
  3. onde esta o ccleaner e o spybot? e onde arranjo um antivirus gratis decente?
     
  4. luikki

    luikki Power Member

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