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Discussão em 'Windows 7 e anteriores' iniciada por martinsjoao, 21 de Outubro de 2008. (Respostas: 8; Visualizações: 739)

  1. martinsjoao

    martinsjoao Power Member

    Boa tarde a todos.
    Estou com um problema que não consigo resolver.

    Deixei de conseguir aceder a alguns sites, no entanto os sites abrem normalmente em outros pcs.

    O que me estará a causar esse problema?

    Já corri o CCleaner, e continua sem funcionar! Entretanto instalei o Spyware Doctor (que tinha desinstalado ontem) e ele agora não faz a ligação à internet.

    Na maioria dos sites, abre normalmente.

    se me puderem ajudar.

    obrigado
     
  2. Blue Zee

    Blue Zee Power Member

    Não nos diz qual a versão do Windows mas supondo que é o XP, localize o ficheiro

    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS (Sem extensão)

    E mude-lhe o nome para OLDHOSTS.

    Teste.

    Zee
     
  3. martinsjoao

    martinsjoao Power Member

    continua sem funcionar! )=

    esqueci-me de dizer a versão do Windows.

    É o Vista (o que vem com os e-escola).

    nos sites que não abrem aparece a mensagem no mozilla: a resolver servidor.
     
  4. martinsjoao

    martinsjoao Power Member

    ninguém me consegue ajudar com isto?

    o antivirus encrava a meio, o office vai perdendo capacidades...... se me puderem ajudar, agradecia muito.

    Obrigado
     
  5. Blue Zee

    Blue Zee Power Member

    Descarregue o HijackThis v. 2.0.2 daqui (use o installer):
    http://www.trendsecure.com/portal/en...kthis/download

    Instale e arranque o programa usando o ícone criado no ambiente de trabalho.

    Clique Do a System Scan and Save a Log File.

    Quando o scan acabar será criado um ficheiro de texto com o seu log.

    Copie o log e coloque-o neste tópico.

    NÃO tente usar o HJT para qualquer limpeza sem ajuda.

    Logo que coloque o log e veremos como prosseguir.

    Boa sorte,

    Zee
     
  6. martinsjoao

    martinsjoao Power Member

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:33:50, on 22-10-2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\DiskMagik\DiskMgkS.exe
    C:\Program Files\Windows Live\Segurança Familiar\fsssvc.exe
    C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\Program Files\SiteAdvisor\6145\SAService.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\SupportAppPT\ztemon.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\FSC\TouchPad HotKey Utility\TouchPad_HotKey.exe
    C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Windows Live\Segurança Familiar\fssui.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\SiteAdvisor\6145\SiteAdv.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DiskMagik\DiskMagik.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\DAEMON Tools Lite\daemon.exe
    C:\Program Files\FSC\Wireless Utility\WirelessSelector.exe
    C:\Windows\ehome\ehmsas.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\MODEM MF620\modem.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files\Mindjet\MindManager 7\MmReminderService.exe
    D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sapo.pt/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sapo.pt/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sapo.pt/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer disponibilizado por SAPO
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.uportu.pt:3128
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6145\SiteAdv.dll
    O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
    O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Segurança Familiar\fssbho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Programa Auxiliar de Início de Sessão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6145\SiteAdv.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [TouchPadHotKey] C:\Program Files\FSC\TouchPad HotKey Utility\TouchPad_HotKey.exe
    O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
    O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Segurança Familiar\fssui.exe" -autorun
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [5BD.tmp] C:\Windows\temp\5BD.tmp
    O4 - HKLM\..\Run: [MMReminderService] C:\Program Files\Mindjet\MindManager 7\MMReminderService.exe
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6145\SiteAdv.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Serviço de rede')
    O4 - Global Startup: WirelessSelector.lnk = C:\Program Files\FSC\Wireless Utility\WirelessSelector.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
    O13 - Gopher Prefix:
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2AF5A612-095E-4B88-9AE0-91887ED802F8}: NameServer = 85.255.112.19;85.255.112.232
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6AA8AFEE-3A52-41F2-9929-1DA57A1E6BB6}: NameServer = 85.255.112.19;85.255.112.232
    O17 - HKLM\System\CCS\Services\Tcpip\..\{92E737DF-DC29-4DFD-95BA-12146B2042EE}: NameServer = 85.255.112.19;85.255.112.232
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DiskMagik Service (DiskMgkS) - RoseCity Software - C:\Program Files\DiskMagik\DiskMgkS.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: Serviço iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6145\SAService.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdhkh.exe
    O23 - Service: ZTE CDROM Monitor - Unknown owner - C:\Windows\system32\SupportAppPT\ztemon.exe

    --
    End of file - 11670 bytes



    OBRIGADO pela atenção! (=
     
  7. Blue Zee

    Blue Zee Power Member

    Descarregue e instale os seguintes programas:

    A versão Slim do CCleaner (sem toolbar, em Inglês):
    http://www.ccleaner.com/download/builds.aspx

    SUPERAntiSpyware FREE

    Depois de instalados os programas acima, reinicie em Modo de Segurança (pressione F8 ao iniciar), faça um scan com o HJT e seleccione as seguintes entradas para limpar (clique no quadradinho à esquerda de cada entrada):
    Código:
    [FONT=Verdana][SIZE=2]O4 - HKLM\..\Run: [5BD.tmp] C:\Windows\temp\5BD.tmp[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O17 - HKLM\System\CCS\Services\Tcpip\..\{2AF5A612-095E-4B88-9AE0-91887ED802F8}: NameServer = 85.255.112.19;85.255.112.232[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O17 - HKLM\System\CCS\Services\Tcpip\..\{6AA8AFEE-3A52-41F2-9929-1DA57A1E6BB6}: NameServer = 85.255.112.19;85.255.112.232[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O17 - HKLM\System\CCS\Services\Tcpip\..\{92E737DF-DC29-4DFD-95BA-12146B2042EE}: NameServer = 85.255.112.19;85.255.112.232[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdhkh.exe[/SIZE][/FONT]
    
    Clique em Fix checked, confirme se necessário, e encerre o HJT após a limpeza.

    Reinicie o sistema em Modo Normal.

    Arranque com o CCleaner usando o ícone no ambiente de trabalho, seleccione todas as entradas nos separadores Windows e Applications e clique no botão Run cleaner.

    Terminada a limpeza reinicie de novo o sistema em Modo Normal.

    Arranque o
    SUPERAntiSpyware utilizando o ícone criado no ambiente de trabalho.

    Actualize as definições clicando no botão Check for Updates...

    Terminada a actualização clique em Preferences, depois no separador Scanning Control, em Scanner Options, assegure-se que selecciona

    - Close browsers before scanning.
    - Scan for tracking cookies.
    - Terminate memory threats before quarantining.

    E desmarque todos os outros. Agora clique em Close para sair deste menu.

    Clique em Scan your Computer..., seleccione Perform Complete Scan, clique em Next e aguarde pacientemente até lhe ser apresentado um relatório dos itens encontrados. Clique em OK e Next para confirmar a limpeza.

    Encerre o programa, reinicie o PC e teste.

    Diga-nos se resultou.

    Zee
     
  8. martinsjoao

    martinsjoao Power Member

    obrigado.

    já deixo feedback!!!

    mas se ele deixar fazer o updates, significa que parte do problema já fica resolvido!!!
     
  9. martinsjoao

    martinsjoao Power Member

    OBRIGADO!!!!

    Resultou!!!

    Muito obrigado, mesmo!!! :009:
     

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