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Não suspende nem hiberna.

Discussão em 'Dúvidas e Suporte Técnico PC' iniciada por Laurapintas, 10 de Novembro de 2007. (Respostas: 14; Visualizações: 2908)

  1. Laurapintas

    Laurapintas Power Member

    Olá a todos.O meu desktop não consegue suspender mas hibernar consegue.O desktop tem as configurações da esquerda do my system.Aqui ponho a imagem dos processos que customam estar activos .
    [​IMG]
    Gostava de poder suspender.Obrigada:)
     
    Última edição: 18 de Novembro de 2007
  2. Laurapintas

    Laurapintas Power Member

    Ninguem??????:005:
     
  3. Kamipt

    Kamipt Power Member

  4. Laurapintas

    Laurapintas Power Member

    Aqui tá o resultado do hijackthis:
    Logfile of HijackThis v1.99.1
    Scan saved at 18:11:57, on 12-11-2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Programas\Multimedia Card Reader\shwicon2k.exe
    C:\Programas\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
    C:\Programas\Google\Google Talk\googletalk.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Programas\Java\jre1.6.0_03\bin\jusched.exe
    C:\Programas\HomeKeylogger\KeyLogger.exe
    C:\Programas\iTunes\iTunesHelper.exe
    C:\Programas\Windows Live\Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programas\Ficheiros comuns\Ahead\lib\NMBgMonitor.exe
    C:\Programas\Photo Toolkit\ivbar\phototoolkitmem.exe
    C:\Programas\Ficheiros comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Programas\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
    C:\Programas\Ficheiros comuns\Games Enhancement\gameen.exe
    C:\Programas\Mozy\mozybackup.exe
    C:\Programas\Mozy\mozystat.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Programas\iPod\bin\iPodService.exe
    C:\Programas\Windows Live\Messenger\usnsvc.exe
    C:\Programas\Internet Explorer\iexplore.exe
    C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Programas\WinRAR\WinRAR.exe
    C:\DOCUME~1\PROPRI~1\DEFINI~1\Temp\Rar$EX00.735\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sapo.pt/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
    R3 - URLSearchHook: Barra_Lufthansa Toolbar - {8fe248a3-efb1-48e3-a395-e1214f9d7889} - C:\Programas\Barra_Lufthansa\tbBar0.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programas\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: IEWatch Spy 0.8.0 - {85DDD882-701E-401B-8A7D-D51227048214} - C:\Programas\Internet Spy\iewatcher.dll (file missing)
    O2 - BHO: Barra_Lufthansa Toolbar - {8fe248a3-efb1-48e3-a395-e1214f9d7889} - C:\Programas\Barra_Lufthansa\tbBar0.dll
    O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: Ver HP - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Programas\HP\Digital Imaging\bin\hpdtlk02.dll
    O3 - Toolbar: Miniclip - {4E7BD74F-2B8D-469E-89B3-BE29F5D3E32D} - C:\Programas\minicliptoolbar\minicliptoolbar.dll (file missing)
    O3 - Toolbar: Barra_Lufthansa Toolbar - {8fe248a3-efb1-48e3-a395-e1214f9d7889} - C:\Programas\Barra_Lufthansa\tbBar0.dll
    O3 - Toolbar: Crack Find Search - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - C:\WINDOWS\SrchPlug.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [HPHUPD05] c:\Programas\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [UpdateManager] "C:\Programas\Ficheiros comuns\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [Sunkist2k] C:\Programas\Multimedia Card Reader\shwicon2k.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVP] "C:\Programas\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
    O4 - HKLM\..\Run: [googletalk] C:\Programas\Google\Google Talk\googletalk.exe /autostart
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programas\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [InternetSpy] C:\Programas\Internet Spy\InternetSpy.exe
    O4 - HKLM\..\Run: [HomeKeyLogger] C:\Programas\HomeKeylogger\KeyLogger.exe
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Programas\DAP\DAP.EXE" /STARTUP
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Programas\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Programas\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [WinClicker.exe] "C:\Programas\Salling Software AB\Salling Clicker\WinClicker.exe" -atboottime
    O4 - HKCU\..\Run: [BackupNotify] c:\Programas\HP\Digital Imaging\bin\backupnotify.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programas\Ficheiros comuns\Ahead\lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [I&F Viewer toolbar] "C:\Programas\Photo Toolkit\ivbar\phototoolkitmem.exe" -start
    O4 - HKCU\..\Run: [DW4] "C:\Programas\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [ares] "C:\Programas\Ares\Ares.exe" -h
    O4 - Startup: Mozy Status.lnk = C:\Programas\Mozy\mozystat.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: MozyHome Status.lnk = C:\Programas\Mozy\mozystat.exe
    O8 - Extra context menu item: &Clean Traces - C:\Programas\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Programas\DAP\dapextie.htm
    O8 - Extra context menu item: Add to Anti-Banner - C:\Programas\Kaspersky Lab\Kaspersky Internet Security 6.0\ie_banner_deny.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Programas\DAP\dapextie2.htm
    O8 - Extra context menu item: Download Video - http://www.viloader.net/addon.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Programas\IE7pro\IE7pro.dll (file missing)
    O9 - Extra 'Tools' menuitem: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Programas\IE7pro\IE7pro.dll (file missing)
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Programas\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programas\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: www.escolavirtual.pt
    O16 - DPF: ServerPushBox - http://www.turismodoalgarve.pt/meteo/rta/faroport/servp14.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://laurapintas.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1159829027453
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
    O16 - DPF: {82CF9738-0BDA-4AAF-AB08-5AC5875FF3BB} (YMultiRecord Class) - http://cms.escolavirtual.pt/data/pages/flash/recording/yrecording.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
    O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab55762.cab
    O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://arcade.icq.com/carlo/zuma/popcaploader_v5.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (Controle do DownloadManager) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHEI~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Programas\Ficheiros comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Programas\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Programas\Ficheiros comuns\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Games Enhancement Service - Exent Technologies Ltd. - C:\Programas\Ficheiros comuns\Games Enhancement\gameen.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Serviço iPod (iPod Service) - Apple Inc. - C:\Programas\iPod\bin\iPodService.exe
    O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Programas\Mozy\mozybackup.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Programas\Windows Live\installer\WLSetupSvc.exe
     
  5. Laurapintas

    Laurapintas Power Member

    Então ninguém me sabe dizer nada????:( Agora reparei que tambem não hiberna,faz a mesma coisa que com suspender.
     
  6. gatohumano

    gatohumano I'm cool cuz I Fold

    Mas o que acontece quando carregas no botão para hibernar ou suspender?as vezes pode ser alguma placa.hardware ou algum driver que não gosta de hibernar ou coisa do genero,ve tb as configs da bios,ve se tens alguma opção para activar S1 e S3.
     
  7. Whooper

    Whooper Power Member

    EM ultimo caso um update na BIOS.
     
  8. Laurapintas

    Laurapintas Power Member

    Quando eu carrego em suspender/hibernar ele suspende/hiberna durante uns segundos mas depois volta a ligar.
    Como posso ver as configurações da BIOS?Obrigada
     
  9. Kamipt

    Kamipt Power Member

    Com a quantidade de posts diários perdi este só agora vi o teu log, aconselho-te a correres um antispyware, spybot, addware, avg antispyware.
    Foram detectadas algumas coisas no teu log agora não sei se instaladas por ti ou alguém que use o pc.
    Por exemplo este que guarda o que teclas, como passes etc.


    O4 - HKLM\..\Run: [HomeKeyLogger] C:\Programas\HomeKeylogger\KeyLogger.exe
    [​IMG]
    [​IMG]
    Must be fixed! Key Logger
     
  10. gatohumano

    gatohumano I'm cool cuz I Fold

    Se tiveres placa de rede pode ser disso,se o cabo estiver ligado e na bios tb tiver a opção wake on lan ligada ele hiberna mas liga logo a seguir,tb podes ver nas opções do driver da placa se tens alguma opção com o nome wake qualquer coisa,é uma questao de procurares e veres isso.
     
  11. Laurapintas

    Laurapintas Power Member

    Eu instalei isso,por isso acho que não há problema.
     
  12. Captomente

    Captomente Power Member

    É uma hipótese rebuscada, mas já foste às opções de energia ver se tens isso activado? Right-click no desktop, propriedades, protecção de écrã, opções de energia.


    Cumpz!
     
  13. Laurapintas

    Laurapintas Power Member

    Já e tá com as definições certas!
     
  14. Laurapintas

    Laurapintas Power Member

    Onde posso ver a BIOS?Isto é um HP pavillion t480.pt.Obrigada:)
     
  15. dyabolic

    dyabolic Power Member

    boas, tb tou com 1 problema relacionado com isso....tipo keria suspender a minha máquina mas reparei k quando faço encerreda aparece a opçao suspender | desligar | reiniciar mas a opçao suspender aparece a cor cinza e n deixa clicar, e é k nas opçoes d energia n m aparece a opçao para activar o suspender...ha alguma maneira d activar a funçao suspender sem ser por a opçao d energia? é k por aí n m dá....:S

    cumps!!
     

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