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problemas ao iniciar!!

Discussão em 'Dúvidas e Suporte Técnico PC' iniciada por Boleador, 26 de Abril de 2007. (Respostas: 16; Visualizações: 969)

  1. Boleador

    Boleador Power Member

    boas...
    o problema e o seguinte kuando inicio a minha conta na maioria das vezes a barra de tareas bloqueia e tanho ke reiniciar a sessão para fikar bm mas kuando faço entro outravez na konta aparece-me um erro com o nome de "csrss.exe". o ke sera isto??!!
    alguem ke me ajude

    desde já agradeço
     
    Última edição: 26 de Abril de 2007
  2. Boleador

    Boleador Power Member

    niguem ke me ajude!!!???

    :wow:
     
  3. luikki

    luikki Power Member

    és muito vago....
    arranca em modo de segurança, premindo consecutivamente f8 antes de entrar no win....
    se funcionar, desliga. volta a ligar....e vê se dá o mesmo erro....
    instala e corre o spybot e vê se não tens bicharada...
    depois, se necessa´rio, volta cá....
     
  4. technon

    technon Power Member

    Não sei se vai fazer alguma coisa mas corre o TuneUp Utilities que faz maravilhas!

    cumps
     
  5. Boleador

    Boleador Power Member

    bicharada nao tanho...
     
  6. luikki

    luikki Power Member

    correste o spybot?
    instala e corre o hijackthis e posta a logfile....
     
  7. Boleador

    Boleador Power Member

    onde encontro hijackthis??
     
  8. Boleador

    Boleador Power Member

    luikki fiz o ke dixeste sobre o modo de segurança mas nao deu resultado aparece na mm...
     
  9. luikki

    luikki Power Member

    arrancaste em modo de segurança? tens a certeza?
    se foi assim, então terás um vírus....o hijackthis está aqui.....
     
  10. Boleador

    Boleador Power Member

    Logfile of HijackThis v1.99.1
    Scan saved at 0:12:02, on 28-04-2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Programas\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Programas\Ficheiros comuns\McAfee\HackerWatch\HWAPI.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\programas\ficheiros comuns\mcafee\mna\mcnasvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\Programas\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Programas\Java\jre1.5.0_11\bin\jusched.exe
    C:\Programas\SiteAdvisor\6061\SiteAdv.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programas\MSN Messenger\MsnMsgr.Exe
    c:\PROGRA~1\FICHEI~1\mcafee\redirsvc\redirsvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Programas\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
    C:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
    C:\WINDOWS\BricoPacks\Vista Inspirat\YzToolbar\YzToolBar.exe
    C:\Programas\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\Programas\Java\jre1.5.0_11\bin\jucheck.exe
    C:\Programas\MSN Messenger\usnsvc.exe
    C:\Programas\Internet Explorer\IEXPLORE.EXE
    C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Programas\Internet Explorer\IEXPLORE.EXE
    C:\Programas\WinRAR\WinRAR.exe
    C:\Programas\WinRAR\WinRAR.exe
    C:\DOCUME~1\BRUNOM~1\DEFINI~1\Temp\Rar$EX00.281\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programas\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programas\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programas\Ficheiros comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Programas\SiteAdvisor\6061\SiteAdv.dll
    O2 - BHO: RTP Toolbar - {26f55586-8cf9-49f1-9206-6017be1dfd57} - C:\Programas\RTP\tbRT1.dll
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\programas\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.5.0_11\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\programas\mcafee\virusscan\scriptcl.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programas\Ficheiros comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programas\google\googletoolbar3.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programas\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programas\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: RTP Toolbar - {26f55586-8cf9-49f1-9206-6017be1dfd57} - C:\Programas\RTP\tbRT1.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programas\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programas\google\googletoolbar3.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Programas\SiteAdvisor\6061\SiteAdv.dll
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Programas\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programas\Java\jre1.5.0_11\bin\jusched.exe"
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Programas\SiteAdvisor\6061\SiteAdv.exe
    O4 - HKLM\..\Run: [\csrss.exe] C:\WINDOWS\csrss.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Programas\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: Stardock ObjectDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
    O4 - Startup: Y'z ToolBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat\YzToolbar\YzToolBar.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programas\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Programas\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: BlueSoleil.lnk = C:\Programas\IVT Corporation\BlueSoleil\BlueSoleil.exe
    O4 - Global Startup: DSLMON.lnk = C:\Programas\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Programas\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Abrir em uma nova guia do plano de fundo - res://C:\Programas\Windows Live Toolbar\Components\pt-br\msntabres.dll.mui/229?492a755ea93c4638a460c20dc2b3253f
    O8 - Extra context menu item: Abrir em uma nova guia do primeiro plano - res://C:\Programas\Windows Live Toolbar\Components\pt-br\msntabres.dll.mui/230?492a755ea93c4638a460c20dc2b3253f
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\programas\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\programas\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab55762.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab55579.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{9412DDCF-BCD7-4AD4-BFB5-5A971BA9EEB0}: NameServer = 212.55.154.174
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Programas\SiteAdvisor\6061\SiteAdv.dll
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programas\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\FICHEI~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Programas\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Programas\Ficheiros comuns\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\programas\ficheiros comuns\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\FICHEI~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Programas\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Programas\SiteAdvisor\6061\SAService.exe
     
  11. Boleador

    Boleador Power Member

    do tipo kuando aarranquei em modo se gurança td mt bm mas kuando entrei em modo normal apareceu o erro e do tipo o erro aparece mas desaparece logo
     
  12. luikki

    luikki Power Member

    desctiva o restauro de sistema.
    corre novamente o hijackthis marca a caixa de verificaçõa para esta entrada:

    O4 - HKLM\..\Run: [\csrss.exe] C:\WINDOWS\csrss.exe

    e faz "fix selected".
    deverá ficar resolvido.
     
  13. Boleador

    Boleador Power Member

    so uma pergunta para desativar o restauro do sistema tanho ke fazer "anular o ultimo restauro" certo??
    :x2:
     
  14. luikki

    luikki Power Member

    não!
    painel de controle, sistema, restauro de sistema e marcas a caixa "desactivar restauro de sistema".
     
  15. Boleador

    Boleador Power Member

    ok ja ta mas tanho ke basar amnha digo kual ker koisa komo fikou..
    bgd pela ajuda luikki
     
  16. luikki

    luikki Power Member

  17. Boleador

    Boleador Power Member

    deu resultado bgd pela ajuda ppl
     

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