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software para remover erros do pc

Discussão em 'Windows 7 e anteriores' iniciada por ricardodreamer, 16 de Junho de 2009. (Respostas: 13; Visualizações: 3218)

  1. boas, sempre que ligo o meu portatil, aparecem sempre meia duzia de janelas a reportar erros no pc, sao sempre os mesmos!!

    gostava de saber se existe algum software capaz de detectar os erros no pc e posteriormente apaga-los ou corrigi-los!!
    cumps
     
  2. tecno321

    tecno321 Power Member

    Quais são os erros específicos para poder ajudar?
     
  3. crmh.

    crmh. Power Member

    podes dar algum exemplo?
     
  4. erro ao carregar C:/users/ricardo/AppData/roaming/mobfrb.dll
    impossivel localizar o modulo especificado


    isto e o que aparece logo que inicio cessao!
     
  5. Blue Zee

    Blue Zee Power Member

    Parece resíduo de malware.

    Descarregue e instale o Malwarebytes Anti-Malware.

    Actualize, faça um scan total e limpe o que o programa sugerir.

    Reinicie, teste e comente.

    Zee
     
  6. ok, ja tenho o programa instalado, a algum tempo, contudo so fiz scan com ele uma vez, vou voltar a fazer, obrigado:)

    cumps
     
  7. crmh.

    crmh. Power Member

    ja tive um erro parecido e a solução é:
    vai a executar e escreve msconfig
    vai onde diz iniciar(startup)
    procura um comando chamado "RUNDLL32.EXE C:/users/ricardo/AppData/roaming/mobfrb.dll" e desactiva-o
    se nao o encontrares, ve se e algum programa nessa lista que gera o erro
     

  8. ja fiz o scan, nao detecta nada:009:

    obrigado a mesma:)

    vou tentar a slolução proposta pelo crmh.
     
  9. Blue Zee

    Blue Zee Power Member

    Descarregue e instale o HijackThis.

    Use o instalador (Installer), que cria as pastas apropriadas e coloca um ícone no ambiente de trabalho.

    Arranque o programa usando esse ícone e clique no botão Do a system scan and save a logfile.

    No final abrir-se-á um texto em Notepad. Copie esse texto e coloque-o aqui.

    Depois disso veremos o que terá de estranho que possa estar a causar problemas.

    Zee
     

  10. fiz isso e ele deixou de aparecer ao ligar o portatil:D obrigado:)

    todavia vou fazer o que o blue zee propos, pode ser que haja mais alguma coisa fora do vulgar!
     
  11. Blue Zee

    Blue Zee Power Member

    Se fizer o log com a entrada errada activada, limpa-se definitivamente com o HijackThis.
     

  12. Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 17:53:56, on 18-06-2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\TOSHIBA\Registration\ToshibaRegistration.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sapo.pt
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.pt/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.trooner.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - E:\realplayer\rpbrowserrecordplugin.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Programa Auxiliar de Início de Sessão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
    O4 - HKLM\..\Run: [OODefragTray] C:\Windows\system32\oodtray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Serviço de rede')
    O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Thoosje Sidebar.lnk = ?
    O4 - Startup: Toddler Keys.lnk = ?
    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Incluir no Blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Incluir no Blog no Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Seleção HP Smart - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O13 - Gopher Prefix:
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUpldpt-br.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Ricardo
    O17 - HKLM\Software\..\Telephony: DomainName = Ricardo
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8F554182-3B7B-4BDF-9FC9-82597C2BD191}: NameServer = 212.18.160.133 212.18.160.134
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Ricardo
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Ricardo
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Serviço Google Update (gupdate1c9ec28529cf7c5) (gupdate1c9ec28529cf7c5) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: O&O Defrag - O&O Software GmbH - C:\Windows\system32\oodag.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - c:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    --
    End of file - 10266 bytes


    e este o resultado!! qual e o site onde se coloca este resultado? sabes analizar?

    cumps
     
  13. Blue Zee

    Blue Zee Power Member

    Nada de especial no log.

    Faça um scan com o HJT e seleccione as seguintes entradas para limpar (clique no quadradinho à esquerda de cada entrada):
    Código:
    [FONT=Verdana][SIZE=2]O4 - HKLM\..\Run: [SunJavaUpdateSched] \"C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe\"[/SIZE][/FONT]  [FONT=Verdana][SIZE=2]O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] \"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe\"[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O4 - HKLM\..\Run: [TkBellExe] \"C:\Program Files\Common Files\Real\Update_OB\realsched.exe\" –osboot[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O4 - Startup: Thoosje Sidebar.lnk = ?[/SIZE][/FONT]
    [FONT=Verdana][SIZE=2]O4 - Startup: Toddler Keys.lnk = ?[/SIZE][/FONT]
    Clique em Fix checked, confirme se necessário, e encerre o HJT após a limpeza.

    Reinicie o sistema.

    Não é nada de malicioso, apenas desnecessário e a consumir recursos.

    Zee
     

  14. ok ja fiz, obrigado

    cumps
     

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