Windows está sempre a encravar

[Fogaceiro]

Boas pessoal,

Desde há uns tempos que estou com um problema e, se possível, precisava da vossa ajuda...

É o seguinte, tenho um PC portátil com o Windows 10 e desde há uns tempos que ele "engasga-se todo".
Costumo jogar dois jogos, o Forge of Empires e o Goal United, e, principalmente no FOE, encrava com bastante frequência. Chega a ser irritante.

Quando estou a utilizar o PC para outras funções parece tudo normal, mas a jogar é uma lástima. O PC tem 8GB de RAM e um disco SSD de 256GB.

O que poderá ser?
Há uns tempos atrás isto aconteceu, fiz a tradicional limpeza (apaguei quase 2GB de lixo) e o problema desapareceu por bastante tempo. Agora voltou e teima em ficar....

O disco tem 107GB livres.

Já passei o anitivirus (AVG) várias vezes (nunca encontrou ameaças) , instalei o Malwarebites e fiz a análise, encontrou 13 ameaças que removi para a quarentena...

Já não sei o que fazer mais!!

Ah!! E isto acontece tanto no Chrome como no Edge.

Agradeço a quem me puder ajudar!

Creio que não me enganei no local para publicar este tópico.

Abaixo, algumas especificações do meu PC:

Operating System]
Operating System: Microsoft Windows 10 Home (x64) Build 19041.985 (2004/May 2020 Update)
UEFI Boot: Present
Secure Boot: Present

Memory --------------------------------------------------------------------

[General information]
Total Memory Size: 8 GBytes
Total Memory Size [MB]: 8192
[Current Performance Settings]
Maximum Supported Memory Clock: 1066.7 MHz
Current Memory Clock: 1064.1 MHz
Current Timing (tCAS-tRCD-tRP-tRAS): 15-15-15-36
Memory Channels Supported: 2
Memory Channels Active: 1
Command Rate: 2T
Read to Read Delay (tRDRD_SG/TrdrdScL) Same Bank Group: 6T
Read to Read Delay (tRDRD_DG/TrdrdScDlr) Different Bank Group: 4T
Read to Read Delay (tRDRD_SD) Same DIMM: 6T
Read to Read Delay (tRDRD_DD) Different DIMM: 7T
Write to Write Delay (tWRWR_SG/TwrwrScL) Same Bank Group: 6T
Write to Write Delay (tWRWR_DG/TwrwrScDlr) Different Bank Group: 4T
Write to Write Delay (tWRWR_SD) Same DIMM: 7T
Write to Write Delay (tWRWR_DD) Different DIMM: 7T
Read to Write Delay (tRDWR_SG/TrdwrScL) Same Bank Group: 9T
Read to Write Delay (tRDWR_DG/TrdwrScDlr) Different Bank Group: 9T
Read to Write Delay (tRDWR_SD) Same DIMM: 10T
Read to Write Delay (tRDWR_DD) Different DIMM: 11T
Write to Read Delay (tWRRD_SG/TwrrdScL) Same Bank Group: 28T
Write to Read Delay (tWRRD_DG/TwrrdScDlr) Different Bank Group: 22T
Write to Read Delay (tWRRD_SD) Same DIMM: 6T
Write to Read Delay (tWRRD_DD) Different DIMM: 6T
RAS# to RAS# Delay (tRRD): 6T
Row Cycle Time (tRC): 51T
Refresh Cycle Time (tRFC): 374T
Four Activate Window (tFAW): 23T

DESKTOP-8EMP6N5 -----------------------------------------------------------

[Operating System]
Operating System: Microsoft Windows 10 Home (x64) Build 19041.985 (2004/May 2020 Update)
UEFI Boot: Present
Secure Boot: Present

Memory --------------------------------------------------------------------

[General information]
Total Memory Size: 8 GBytes
Total Memory Size [MB]: 8192
[Current Performance Settings]
Maximum Supported Memory Clock: 1066.7 MHz
Current Memory Clock: 1064.1 MHz
Current Timing (tCAS-tRCD-tRP-tRAS): 15-15-15-36
Memory Channels Supported: 2
Memory Channels Active: 1
Command Rate: 2T
Read to Read Delay (tRDRD_SG/TrdrdScL) Same Bank Group: 6T
Read to Read Delay (tRDRD_DG/TrdrdScDlr) Different Bank Group: 4T
Read to Read Delay (tRDRD_SD) Same DIMM: 6T
Read to Read Delay (tRDRD_DD) Different DIMM: 7T
Write to Write Delay (tWRWR_SG/TwrwrScL) Same Bank Group: 6T
Write to Write Delay (tWRWR_DG/TwrwrScDlr) Different Bank Group: 4T
Write to Write Delay (tWRWR_SD) Same DIMM: 7T
Write to Write Delay (tWRWR_DD) Different DIMM: 7T
Read to Write Delay (tRDWR_SG/TrdwrScL) Same Bank Group: 9T
Read to Write Delay (tRDWR_DG/TrdwrScDlr) Different Bank Group: 9T
Read to Write Delay (tRDWR_SD) Same DIMM: 10T
Read to Write Delay (tRDWR_DD) Different DIMM: 11T
Write to Read Delay (tWRRD_SG/TwrrdScL) Same Bank Group: 28T
Write to Read Delay (tWRRD_DG/TwrrdScDlr) Different Bank Group: 22T
Write to Read Delay (tWRRD_SD) Same DIMM: 6T
Write to Read Delay (tWRRD_DD) Different DIMM: 6T
RAS# to RAS# Delay (tRRD): 6T
Row Cycle Time (tRC): 51T
Refresh Cycle Time (tRFC): 374T
Four Activate Window (tFAW): 23T

 

[Fogaceiro]

Pode ser muita coisa. Detalha os componentes principalmente o cpu e gpu. AVG? Epa isso nao presta e se o malwarebites entrou 13 ameaças, recomendo ja a formatação/instalacao nova do Sistema Operativo e tem cuidado a sacar coisas de sites não confiaveis.

Formatar era a ultima coisa que eu queria, mas se tiver de ser....

Há algum software que eu possa usar para testar a máquina? Tem dias que "anda melhorzinho" e tem outros dias que é bastante irritante estar a usar o PC.

_____________

DESKTOP-8EMP6N5 -----------------------------------------------------------

[Current Computer]
[Operating System]

Central Processor(s) ------------------------------------------------------

[CPU Unit Count]
Number Of Processor Packages (Physical): 1
Number Of Processor Cores: 2
Number Of Logical Processors: 4

Intel Core i7-7500U -------------------------------------------------------

[General Information]
Processor Name: Intel Core i7-7500U
Original Processor Frequency: 2900.0 MHz
Original Processor Frequency [MHz]: 2900
CPU ID: 000806E9
CPU Brand Name: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
CPU Vendor: GenuineIntel
CPU Stepping: H0
CPU Code Name: Kaby Lake-U
CPU Technology: 14 nm
CPU S-Spec: SR2ZV, SR341
CPU Thermal Design Power (TDP): 15.0 W
CPU Power Limits (Max): Power = Unlimited, Time = Unlimited
CPU Power Limit 1 - Long Duration: (12.00 W) (28.00 sec) [Unlocked]
CPU Power Limit 2 - Short Duration: (25.00 W) (2.44 ms) [Unlocked]
Configurable TDP Level 1 (Down): 7.50 W (Unlimited range), 800 MHz
Configurable TDP Level 2 (Up): 25.00 W (Unlimited range), 2900 MHz
Current Configurable TDP Level: Nominal [Unlocked]
CPU Max. Junction Temperature (Tj,max): 100 °C
CPU Type: Production Unit
CPU Platform: BGA1356/BGA1515
Microcode Update Revision: DE
Number of CPU Cores: 2
Number of Logical CPUs: 4
[Operating Points]
CPU MFM (LowPower): 400.0 MHz = 4 x 100.0 MHz
CPU LFM (Minimum): 400.0 MHz = 4 x 100.0 MHz
CPU HFM (Base): 2900.0 MHz = 29 x 100.0 MHz
CPU Turbo Max: 3500.0 MHz = 35 x 100.0 MHz [Unlocked]
Turbo Ratio Limits: 35x (1-4c)
CPU Current: 3492.3 MHz = 35 x 99.8 MHz @ 1.1669 V
LLC/Ring Maximum: 3300.0 MHz = 33.00 x 100.0 MHz
LLC/Ring Current: 3292.7 MHz = 33.00 x 99.8 MHz
System Agent Current: 798.2 MHz = 8.00 x 99.8 MHz
CPU Bus Type: OPI
Ring to Core Offset: Enabled
[IA Overclocking]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 35x
OC Ratio Limit: N/A
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 35.00 A
[GT (Slice) Overclocking]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 21x
OC Ratio Limit: N/A
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 36.00 A
[CLR (CBo/LLC/Ring) Overclocking]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 33x
OC Ratio Limit: N/A
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 35.00 A
[GT (Unslice) Overclocking]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 21x
OC Ratio Limit: N/A
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 36.00 A
[Uncore/SA Overclocking]
Voltage Offset: Supported
Voltage Override: Not Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: N/A
OC Ratio Limit: N/A
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 6.00 A
[Cache and TLB]
L1 Cache: Instruction: 2 x 32 KBytes, Data: 2 x 32 KBytes
L2 Cache: Integrated: 2 x 256 KBytes
L3 Cache: 4 MBytes
Instruction TLB: 2MB/4MB Pages, Fully associative, 8 entries
Data TLB: 4 KB Pages, 4-way set associative, 64 entries
[Standard Feature Flags]
FPU on Chip Present
Enhanced Virtual-86 Mode Present
I/O Breakpoints Present
Page Size Extensions Present
Time Stamp Counter Present
Pentium-style Model Specific Registers Present
Physical Address Extension Present
Machine Check Exception Present
CMPXCHG8B Instruction Present
APIC On Chip / PGE (AMD) Present
Fast System Call Present
Memory Type Range Registers Present
Page Global Feature Present
Machine Check Architecture Present
CMOV Instruction Present
Page Attribute Table Present
36-bit Page Size Extensions Present
Processor Number Not Present
CLFLUSH Instruction Present
Debug Trace and EMON Store Present
Internal ACPI Support Present
MMX Technology Present
Fast FP Save/Restore (IA MMX-2) Present
Streaming SIMD Extensions Present
Streaming SIMD Extensions 2 Present
Self-Snoop Present
Multi-Threading Capable Present
Automatic Clock Control Present
IA-64 Processor Not Present
Signal Break on FERR Present
Virtual Machine Extensions (VMX) Present
Safer Mode Extensions (Intel TXT) Not Present
Streaming SIMD Extensions 3 Present
Supplemental Streaming SIMD Extensions 3 Present
Streaming SIMD Extensions 4.1 Present
Streaming SIMD Extensions 4.2 Present
AVX Support Present
Fused Multiply Add (FMA) Present
Carryless Multiplication (PCLMULQDQ)/GFMUL Present
CMPXCHG16B Support Present
MOVBE Instruction Present
POPCNT Instruction Present
XSAVE/XRSTOR/XSETBV/XGETBV Instructions Present
XGETBV/XSETBV OS Enabled Present
Float16 Instructions Present
AES Cryptography Support Present
Random Number Read Instruction (RDRAND) Present
Extended xAPIC Present
MONITOR/MWAIT Support Present
Thermal Monitor 2 Present
Enhanced SpeedStep Technology Present
L1 Context ID Not Present
Send Task Priority Messages Disabling Present
Processor Context ID Present
Direct Cache Access Not Present
TSC-deadline Timer Present
Performance/Debug Capability MSR Present
IA32 Debug Interface Support Present
64-Bit Debug Store Present
CPL Qualified Debug Store Present
[Extended Feature Flags]
64-bit Extensions Present
RDTSCP and TSC_AUX Support Present
1 GB large page support Present
No Execute Present
SYSCALL/SYSRET Support Present
Bit Manipulation Instructions Set 1 Present
Bit Manipulation Instructions Set 2 Present
Advanced Vector Extensions 2 (AVX2) Present
Advanced Vector Extensions 512 (AVX-512) Not Present
AVX-512 Prefetch Instructions Not Present
AVX-512 Exponential and Reciprocal Instructions Not Present
AVX-512 Conflict Detection Instructions Not Present
AVX-512 Doubleword and Quadword Instructions Not Present
AVX-512 Byte and Word Instructions Not Present
AVX-512 Vector Length Extensions Not Present
AVX-512 52-bit Integer FMA Instructions Not Present
Secure Hash Algorithm (SHA) Extensions Not Present
Software Guard Extensions (SGX) Support Present
Supervisor Mode Execution Protection (SMEP) Present
Supervisor Mode Access Prevention (SMAP) Present
Hardware Lock Elision (HLE) Not Present
Restricted Transactional Memory (RTM) Not Present
Memory Protection Extensions (MPX) Present
Read/Write FS/GS Base Instructions Present
Enhanced Performance String Instruction Present
INVPCID Instruction Present
RDSEED Instruction Present
Multi-precision Add Carry Instructions (ADX) Present
PCOMMIT Instructions Not Present
CLFLUSHOPT Instructions Present
CLWB Instructions Not Present
TSC_THREAD_OFFSET Present
Platform Quality of Service Monitoring (PQM) Not Present
Platform Quality of Service Enforcement (PQE) Not Present
FPU Data Pointer updated only on x87 Exceptions Not Present
Deprecated FPU CS and FPU DS Present
Intel Processor Trace Present
PREFETCHWT1 Instruction Not Present
AVX-512 Vector Bit Manipulation Instructions Not Present
AVX-512 Vector Bit Manipulation Instructions 2 Not Present
AVX-512 Galois Fields New Instructions Not Present
AVX-512 Vector AES Not Present
AVX-512 Vector Neural Network Instructions Not Present
AVX-512 Bit Algorithms Not Present
AVX-512 Carry-Less Multiplication Quadword (VPCLMULQDQ) Not Present
AVX-512 Vector POPCNT (VPOPCNTD/VPOPCNTQ) Not Present
User-Mode Instruction Prevention Not Present
Protection Keys for User-mode Pages Not Present
OS Enabled Protection Keys Not Present
Wait and Pause Enhancements (WAITPKG) Not Present
Total Memory Encryption Not Present
Key Locker Not Present
57-bit Linear Addresses, 5-level Paging Not Present
Read Processor ID Not Present
Cache Line Demote Not Present
MOVDIRI: Direct Stores Not Present
MOVDIR64B: Direct Stores Not Present
ENQCMD: Enqueue Stores Not Present
SGX Launch Configuration Not Present
Protection Keys for Supervisor-Mode Pages Not Present
Control-Flow Enforcement Technology (CET) Shadow Stack Not Present
AVX-512 4 x Vector Neural Network Instructions Word Variable Precision Not Present
AVX-512 4 x Fused Multiply Accumulation Packed Single Precision Not Present
Fast Short REP MOV Not Present
User Interrupts Not Present
AVX-512 VP2INTERSECT Support Not Present
AVX-512 FP16 Not Present
MD_CLEAR Support Present
SERIALIZE Not Present
Hybrid Processor Not Present
TSX Suspend Load Address Tracking Not Present
Platform Configuration (PCONFIG) Not Present
Indirect Branch Restricted Speculation (IBRS), Indirect Branch Predictor Barrier (IBPB) Present
Single Thread Indirect Branch Predictors (STIBP) Present
L1D_FLUSH Support Present
IA32_ARCH_CAPABILITIES MSR Not Present
IA32_CORE_CAPABILITIES MSR Not Present
Speculative Store Bypass Disable (SSBD) Present
Control-Flow Enforcement Technology (CET) Indirect Branch Tracking Not Present
Advanced Matrix Extensions (AMX) Tile Architecture Not Present
Advanced Matrix Extensions (AMX) bfloat16 Support Not Present
Advanced Matrix Extensions (AMX) 8-bit Integer Operations Not Present
AVX (VEX-encoded) Vector Neural Network Instructions Not Present
AVX-512 BFLOAT16 Instructions Not Present
Fast Zero-Length MOVSB Not Present
Fast Short STOSB Not Present
Fast Short CMPSB, SCASB Not Present
History Reset Not Present
Linear Address Masking Not Present
[Enhanced Features]
Thermal Monitor 1: Supported, Enabled
Thermal Monitor 2: Supported, Enabled
Enhanced Intel SpeedStep (GV3): Supported, Enabled
Bi-directional PROCHOT#: Enabled
Extended Auto-HALT State C1E: Enabled
MLC Streamer Prefetcher Supported, Enabled
MLC Spatial Prefetcher Supported, Enabled
DCU Streamer Prefetcher Supported, Enabled
DCU IP Prefetcher Supported, Enabled
Intel Dynamic Acceleration (IDA) Technology: Not Supported
Intel Dynamic FSB Switching: Not Supported
Intel Turbo Boost Technology: Supported, Enabled
Programmable Ratio Limits: Supported, Disabled
Programmable TDC/TDP Limits: Supported, Disabled
Hardware Duty Cycling: Supported, Enabled
[CPU SKU Features]
Display HD Audio: Supported
DMI x4 Width: Supported
DRAM ECC: Not Supported
VT-d: Supported
DMI in Gen2 Mode: Not Supported
PEG in Gen2 Mode: Not Supported
1N Mode DDR Timings: Supported
Camarillo (DTT) Device: Supported
2 DIMMs per Channel: Not Supported
X2APIC: Supported
Dual Memory Channel: Supported
Integrated GPU (IGD): Enabled
DDR Overclocking: Disabled
Overclocking by DSKU: Disabled
DDR3L: Supported
Maximum Memory Size per Channel: 64 GB (unlimited)
DDR Frequency 100 MHz RefClk Support: Not Supported
Overclocking: Disabled
Hyper-Threading (SMT): Supported
Additive Graphics: Supported
Additive Graphics: Enabled
PCIe Gen 3: Not Supported
DMI Gen 3: Not Supported
HDCP: Supported
DDR4: Supported
LPDDR3: Supported
BCLK OC Limit: 100 MHz
Maximum Supported LPDDR3 Frequency: 1067 MHz
Maximum Supported DDR4 Frequency: 1067 MHz
SVID Status: Enabled
[Voltage Regulator (SVID)]
VCC VR: Richtek (0x11), IMVP8
VR Thermal Sensor: Not Supported
[Memory Ranges]
Maximum Physical Address Size: 39-bit (512 GBytes)
Maximum Virtual Address Size: 48-bit (256 TBytes)
[MTRRs]
Range C0000000-100000000 (3072MB-4096MB) Type: Uncacheable (UC)
Range A0000000-C0000000 (2560MB-3072MB) Type: Uncacheable (UC)
Range 90000000-A0000000 (2304MB-2560MB) Type: Uncacheable (UC)
Range 8C000000-90000000 (2240MB-2304MB) Type: Uncacheable (UC)
Range 8B800000-8C000000 (2232MB-2240MB) Type: Uncacheable (UC)

 

[MinisterOfSound]

Boas,

Infelizmente não haverá quase nada que possas fazer para melhorar esse portátil.
Importas-te de dizer a marca e modelo?

O teu problema é o CPU, i7 7500u dual core, que não vale nada - Eu sei, tenho um Transformer 3 da Asus com o i7 7500u arrumado, nem me atrevi a vender esse cancro.
Tentei de tudo, especialmente undervolting para evitar o thermal-throtling porque esse CPU aquece muito e afunda o desempenho.

Cumps.

 

[irlm]

o que achas do i5-6300u?

 

[MinisterOfSound]

Boas,

O 6300u é ligeiramente pior, se colocados num chassis pequeno/estreito e utilizando a vga integrada acabam por afundar-se a eles próprios.

Cumps.

 

[Fogaceiro]

É um ASUS K556U

Boas,

Infelizmente não haverá quase nada que possas fazer para melhorar esse portátil.
Importas-te de dizer a marca e modelo?

O teu problema é o CPU, i7 7500u dual core, que não vale nada - Eu sei, tenho um Transformer 3 da Asus com o i7 7500u arrumado, nem me atrevi a vender esse cancro.
Tentei de tudo, especialmente undervolting para evitar o thermal-throtling porque esse CPU aquece muito e afunda o desempenho.

Cumps.

Olá,

É um ASUS K556U. Tem apenas 2 anos (mais ou menos).

O engraçado é depois da última atualização do Windows 10 ele ficou impecável. Mas ao fim de uns dias voltou ao mesmo...

Tenho pensado em formatar o PC a ver se resolve alguma coisa, mas essa será sempre a minha última opção.

 

[MinisterOfSound]

Boas,

Se tivesse menos de 2 anos o melhor que poderias fazer era devolver isso e pedir o dinheiro de volta.
Esse CPU é mesmo muito mau e não dá para trocar.

Formatar seria uma boa opção, depois instala os drivers das vgas na ordem correcta: Intel primeiro, Nvidia depois.

Quando estiver tudo instalado, atribui os jogos ou o browser ao Adaptador de Alto Desempenho(Nvidia)

Cumps.