Windows Update

A

a.rosario

Power Member
Boa noite a todos.

Não consigo entrar no widows upadate, se ja por intermédio do próprio XP., se ja pelo I.E.7

neste último caso, o internet explorer, informa-me que devo ter problemas de ligação ou que a minha firewall não permite a ligação.

Não se trata de problemas de ligação, pois o mesmo liga-se a outros sites.aliás no firefox acontece de igual modo


Agradeço ajuda
 
a.rosario disse:
Boa noite a todos.

Não consigo entrar no widows upadate, se ja por intermédio do próprio XP., se ja pelo I.E.7

neste último caso, o internet explorer, informa-me que devo ter problemas de ligação ou que a minha firewall não permite a ligação.

Não se trata de problemas de ligação, pois o mesmo liga-se a outros sites.aliás no firefox acontece de igual modo

Agradeço ajuda
Clicar para expandir...
Comece aqui e diga-me o resultado.

Zee
 
Descarregue e instale o HijackThis.

Use o instalador (Installer), que cria as pastas apropriadas e coloca um ícone no ambiente de trabalho.

Arranque o programa usando esse ícone e clique no botão Do a system scan and save a logfile.

No final abrir-se-á um texto em Notepad. Copie esse texto e coloque-o aqui.

Depois disso veremos o que terá de estranho que possa estar a causar problemas.

Zee
 
Cópia do Relatório doHijacthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:28:09, on 11-02-2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - J:\FlashGet\jccatch.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - J:\FlashGet\FlashGet.exe (file missing)
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - J:\FlashGet\FlashGet.exe (file missing)
O9 - Extra button: Seleção HP Smart - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED154805-C82B-4281-831B-CE8D115EF819}: NameServer = 192.168.2.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0018901200411144) (0018901200411144mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0044091188380717) (0044091188380717mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0066251193739744) (0066251193739744mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0066761193298248) (0066761193298248mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0068351195475753) (0068351195475753mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0078311207135985) (0078311207135985mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0087661187709749) (0087661187709749mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0090601195305850) (0090601195305850mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0090861207377194) (0090861207377194mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0149781193662027) (0149781193662027mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0154051188042916) (0154051188042916mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0171181188896361) (0171181188896361mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0223701194085734) (0223701194085734mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0237861194597920) (0237861194597920mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0254641189681597) (0254641189681597mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0265661202355332) (0265661202355332mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0282161191498659) (0282161191498659mcinstcleanup) - - (no file)
O23 - Service: McAfee Application Installer Cleanup (0296461194338821) (0296461194338821mcinstcleanup) - - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - Unknown owner - C:\Program Files\McAfee\MBK\MBackMonitor.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdauxservice) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdcoreservice) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)

--
End of file - 9495 bytes
 
Faça um scan com o HJT e seleccione as seguintes entradas para limpar (clique no quadradinho à esquerda de cada entrada):

Código: 
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - J:\FlashGet\jccatch.dll (file missing)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - J:\FlashGet\FlashGet.exe (file missing)
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - J:\FlashGet\FlashGet.exe (file missing)
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - [URL="http://forum.zwame.pt/xpto"]http://www.creative.com/softwareupda...01/CTSUEng.cab[/URL]
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED154805-C82B-4281-831B-CE8D115EF819}: NameServer = 192.168.2.1
O23 - Service: McAfee Application Installer Cleanup … ([B]as 18 entradas idênticas a esta[/B])
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdauxservice) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdcoreservice) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)
Clique em Fix checked, confirme se necessário, e encerre o HJT após a limpeza.

Reinicie o sistema e teste.

Zee
 
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