IGN Xbox 360 Coffin Review Our console coffin arrives--the heart-wrenching story. by Mark Ryan Sallee January 31, 2007 - Though these words are written on a January afternoon in 2007, this story actually begins over one year ago. Early in December 2005, we championed home our new Xbox 360 console. Glory. But no more than a week ago, that same bright-eyed console that booted its way into our hearts had ultimately booted its last game. At first there was sorrow. Then rushed the memories of good times enjoyed. Haunting horrors of the bad games. And finally back to sorrow. Death becks and whispers slyly You offered good times Taunting now it seems Through hours of Oblivion You persevered Determined, loading, heating up And yet never dared to falter Even tortured by Full Auto Your lights stayed green Thoughts of red far removed Thoughts of red nowhere But as the trees fade from green to brown So your lights lost their pleasant hue Adopting red Instead As with any passing, funeral arrangements were an unpleasant necessity. Dialing into Microsoft, we were greeted by Max, a cheery mate that makes dying Xbox 360s seem cool. Max is an automated greeter you can personally experience by calling 1-800-4MY-XBOX. His speech is a bit obnoxious -- sort of how we imagine the inventor of the hoody-blazer talks -- but Max connected us to a real consumer service rep pretty quickly. If you can't be arsed to dial the phone number yourself, click here for a sample of Max's dope spiel. Since our deceased Xbox was manufactured with the launch batch ("2005-10-19" on the back of the console), Microsoft offered to repair the system free of charge -- even though it lived past the one-year warranty other 360 consoles enjoy. Four business days later (exactly as advertised), we received in the mail a cardboard coffin for our Xbox 360. By coffin, we mean a cardboard box. But this is no ordinary cardboard box from Microsoft as this cardboard box comes with another cardboard box inside of it, and inside that cardboard box is a set of instructions for returning our lifeless Xbox 360 to Microsoft for repair. The box was shipped to us via UPS 3 Day Select, and comes packaged with a return label that should carry back the box to Microsoft with the same swift delivery. The cardboard box, the instructions, and the return shipping label all come free of charge from Microsoft. Turning to the instruction sheet for a closer inspection of the contents, we discovered the first of many faux pas. The first of ten instructions asks us to "open box, remove the cardboard insert from inside box," which is in fact a prerequisite to reading said instruction sheet as the sheet is packaged inside the cardboard insert. At least the sheet doesn't ask us to call Microsoft to begin the repair process. Still, that's points away. Carrying on past the parts telling us to do the things we've clearly already done, we reach the second disappointment in the instructions: "If you [sic] console has an HDD MAKE SURE TO REMOVE IT" We make the occasional typo as well, but we try not to use bold font that stands out against everything around it. Minus points, again. After carefully following the instructions in order, removing the hard drive, placing the nude Xbox 360 console in its body bag, wrapping it up in two cardboard boxes, affixing the shipping label and finally sealing the coffin with the aptly named "seal," we get to the tenth and final instruction. "In order to expedite the handling of your console, please complete the information below and include this document when returning it to Microsoft." But it's just been sealed! The serial number needed to complete the form is packed beneath three layers! Affixing the seal marked the point of no return -- we can't go backwards! We worked it out. After grueling minutes of reading, packing, unpacking and repacking, we've shipped off our Xbox 360 in its coffin. Despite the troubles, we're satisfied with Microsoft's efforts to alleviate the situation's sadness. We won't forget the generosity. Nor will we forget Max. It lives. And Death? Let Death die! Eulogy inspired by L. Ron Hubbard.[/quote] Fonte: http://xbox360.ign.com/articles/760/760269p1.html [/quote] XBOX 360: o perigo das 3 red light´s Comentem!