Apple altera política de trocas para iPhones avariados

[Caped Crusader]

Apple's retail stores have adopted a new policy on replacing water-damaged iPhones. Originally pointed out to us by ifoAppleStore, Apple has begun offering $199 replacement phones for users whose iPhones have died thanks to water or moisture. Previous to this new policy, frustrated customers had to buy a new phone and extend their contracts.
No one was particularly happy when Apple began including the water-sensing tab in its iPhones. It meant that no one could put the phone on the drying rack, wait a day, and then claim it suddenly stopped working to an Apple Store Genius. However, this change in policy makes accidents easier to swallow when your iPhone takes the plunge.
We decided to call our local Apple Store to confirm the policy ourselves. A courteous gentlemen at the Salem, New Hampshire store said that we could indeed replace our water-damaged iPhone for a fee of $199 and confirmed that the policy was new. Further, the associate told us that regardless of whether the phone is a 3G or original iPhone, it would be replaced with a same-generation phone (forget trying to upgrade without upgrading your current contract). Not all replacements will be new phones, however; some customers will receive refurbished phones.

http://arstechnica.com/apple/2009/0..._term=Main Account&utm_campaign=microblogging


ABOUT FUCKING TIME!!

 

[ruimoura]

O problema é que as politicas e assistências maravilhosas que a Apple tem nos EUA não se reflectem em todo o lado, muito menos aqui em Portugal (salvo algumas excepções).

 

[Caped Crusader]

O problema é que as politicas e assistências maravilhosas que a Apple tem nos EUA não se reflectem em todo o lado, muito menos aqui em Portugal (salvo algumas excepções).

não, não. a vodafone e a optimus SÃO OBRIGADAS contratualmente a oferecer as mesmas garantias e serviços que a Apple oferece em todo o mundo. Senão imprimes as coisas e ameaças os gajos com um processo sumário.

 

[asturmas]

não, não. a vodafone e a optimus SÃO OBRIGADAS contratualmente a oferecer as mesmas garantias e serviços que a Apple oferece em todo o mundo. Senão imprimes as coisas e ameaças os gajos com um processo sumário.

As operadoras são obrigadas a dar garantia de 2 anos.. agora como é essa garantia depois..