Descarrega e instala o HijackThis daqui:
https://sourceforge.net/projects/hjt/files/?source=navbar
Depois corre o HJT, faz um scan/verificação, grava o log e transcreve para aqui para analisarmos.
Note-se que o erro aparece no Internet Explorer o que leva a supor que tens problemas
provavelmente ligados a malware no PC.
Log do HiJackThis:
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Programas\TeamViewer\TeamViewer_Service.exe
C:\Programas\TortoiseSVN\bin\TSVNCache.exe
C:\Programas\Raxco\PerfectDisk\PDSched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programas\Apoint2K\Apoint.exe
C:\Programas\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Programas\TOSHIBA\Utilitário de Zooming da TOSHIBA\SmoothView.exe
C:\Programas\TOSHIBA\Controlos TOSHIBA\TFncKy.exe
C:\Programas\TOSHIBA\Touch and Launch\PadExe.exe
C:\Programas\TOSHIBA\Tvs\TvsTray.exe
C:\Programas\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programas\TOSHIBA\E-KEY\CeEKey.exe
C:\Programas\AVAST Software\Avast\AvastUI.exe
C:\Programas\Cartão de Cidadão\PtEidTrayApplet.exe
C:\Programas\Oberthur Technologies\AWP\OcsCertSynchronizer.exe
C:\Programas\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Programas\Apoint2K\Apntex.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Programas\Outlook Express\msimn.exe
C:\Documents and Settings\tina\Os meus documentos\IObit Uninstaller\UninstallMonitor.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Programas\Internet Explorer\iexplore.exe
C:\Programas\Internet Explorer\iexplore.exe
C:\Programas\Internet Explorer\iexplore.exe
C:\Documents and Settings\tina\Ambiente de trabalho\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.pt/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.isec.pt:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O1 - Hosts: ::1 localhost
O2 - BHO: FlashIEHelperShim - {467F220B-31CB-4967-A565-41B12A5BDCCC}A565-41B12A5BDCCC} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programas\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Programas\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O2 - BHO: FlashIEHelperShim - {91B949E5-4106-479B-8A6D-3600506F4C5C}8A6D-3600506F4C5C} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - (no file)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Programas\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Programas\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Programas\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Programas\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SmoothView] C:\Programas\TOSHIBA\Utilitário de Zooming da TOSHIBA\SmoothView.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [PadTouch] C:\Programas\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Tvs] C:\Programas\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [\\CASA\EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /P37 "\\CASA\EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [CeEKEY] C:\Programas\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Programas\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [Certificate Import] C:\Programas\Cartão de Cidadão\PtEidTrayApplet.exe
O4 - HKLM\..\Run: [Certificate Synchronizer] "C:\Programas\Oberthur Technologies\AWP\OcsCertSynchronizer.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programas\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAE.EXE /FU "C:\WINDOWS\TEMP\E_S14C.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [HP Officejet Pro 8600 (NET)] "C:\Programas\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN1C81R1XS05KD:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Serviço de rede')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe (file missing)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programas\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon da cache de categorias dos componentes - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Programas\AVAST Software\Avast\AvastSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programas\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Programas\IObit\LiveUpdate\LiveUpdate.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Programas\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Programas\Raxco\PerfectDisk\PDSched.exe
O23 - Service: TeamViewer 11 (TeamViewer) - TeamViewer GmbH - C:\Programas\TeamViewer\TeamViewer_Service.exe
Já fui em
https://www.hijackthis.de/ e aparentemente os erros que apresenta não têm a ver com o firefox. Seja como for vou apagar algumas entradas.